Microsoft Database Utility Outlook 2011 Mac

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Microsoft Database Utility Outlook 2011 Mac 3,7/5 6993 reviews

An installation of Office includes the Microsoft Database Utility, which is located in the /Applications/Microsoft Office 2011/Office folder. You can use the Microsoft Database Utility to rebuild the Office database, create a new identity, or set the default identity. In all versions of Office — and stand-alone versions of Word, Excel, and PowerPoint — the database stores contacts and Scrapbook clips. Oct 16, 2018 Hold to long press the Option key and start Outlook 2011 application or open the Application Folder after that click on Microsoft Office 2011 Folder then Double click on Microsoft Database Utility app. Dec 27, 2012 Apple Footer. This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the. Oct 16, 2018 Rebuild Identity Database in Outlook 2011 for Mac to Eliminate Problems Step 1: Switching off all the applications. Step 2: Identify the amount of space available on Hard disk. Step 3: Get the backup of current identity. Step 4: Rebuild Database using Inbuilt Utility.

How do I troubleshoot my Mac Outlook account?

This article pertains to Outlook 2011; to troubleshoot on the new Office 2016 client, please refer to this guide:

Occasionally, you may find that your Outlook account inside your mail application is not working correctly on your Mac. To remedy this, we recommend a few steps from Microsoft to resolve many of the more common issues:

Rebuild the Outlook for Mac 2011 database to resolve problems

This article describes how to rebuild the identity database to resolve problems in Microsoft Outlook for Mac 2011.
The identity contains a set of email messages, contacts, tasks, calendars, accounts settings, and more. Your identity is located in the Microsoft User Folder data.

If you have any of the following problems, the database might be damaged, and you might have to rebuild your identity database by using the Microsoft Database Utility:
  • Outlook doesn't open, stops responding, or quits unexpectedly.
  • Outlook items don't open, or the item that opens is not the item that you selected.
  • Blank lines appear in the Outlook message list or in Outlook contacts.
  • Outlook contact entries are not displayed correctly.
  • You can't find information that you added to Outlook, such as a calendar event or a contact.
  • When you perform a search in Outlook, the search results don't match the criteria that you set.
  • A blank Office Reminders window appears.
  • The clippings in the Scrapbook disappear.

Microsoft Database Utility Outlook 2011 Mac Pro

How to rebuild your identity database

Step 1: Quit all applications

You must quit all applications before you perform the following steps. To quit an application, click the <application name> menu on the toolbar (top), and then select Quit. If you cannot quit an application or do not know how, hold down the Command and Option keys, and then press Esc on your keyboard. Select the application in the Force Quit Application window, and then select Force Quit. Click Force Quit to quit the application.
Note:You cannot quit Finder.
When you are finished, click the red close button in the upper-left corner to close the window.

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Step 2: Determine the amount of space available on the hard disk

Before you perform any database maintenance, make sure that you have at least three times as much hard disk space available as the current size of your Outlook identity. For example, if the identity is 1 gigabyte (GB), there should be at least 3 GB of free space available on the hard disk (not including the space that is needed for virtual memory).
To determine the size of your identity, follow these steps:

  1. In Finder, click Go, and then click Home. Open the Documents folder.
  2. Open the Microsoft User Data folder.
  3. Open the Office 2011 Identities folder.
  4. Click the Identity folder.
  5. On the File menu, click Get Info, and then click Get Information. Note the size of the database.

Outlook 2011 Mac


When you create an Outlook identity, hard disk space is allocated for the data that the identity receives as you work. When you add and delete messages, appointments, tasks, and notes, the database can develop wasted space.

Step 3: Discover and back up the current identity

To back up your identity, follow these steps:

  1. In the Finder, click Go, and then click Home. Open the Documents folder.
  2. Open the Microsoft User Data folder.
  3. Control-click or right-click the Office 2011 identities folder, and then select Duplicate. A copy of the folder is created.
  4. Quit all applications.

You have created a backup of your identity (or identities) and are ready to continue.
Note:This backup can be used by third-party database recovery software, which generally work better on non-rebuilt identities.

Step 4: Rebuild the database
  1. Quit all applications.
  2. Hold down the Option key on the keyboard, and then start Outlook 2011.
    Note: You can also browse to the Database Utility by opening the Application folder and then opening the Microsoft Office 2011 folder. Open the Office folder, and then double-click Microsoft Database Utility.app.
  3. In the Database Utility window, select the database that you want to maintain, and then click Rebuild.
  4. The Rebuilding Main Identify window will open and show the progress. When the operation is completed, you will receive the message Your database was rebuilt successfully.
  5. Click Done.


Start Outlook and see whether the problem is resolved. If the problem is not resolved, go to the next step.

Step 5: Create a new identity

If you are using Outlook in more than one capacity, such as at home and at work, Outlook may be configured to have multiple identities. Each identity stores separate sets of email, address books, tasks, calendars, account settings, and more.
If Outlook has multiple identities, one of the identities might be damaged. Try to use a different identity to determine whether this is the problem. If an identity is damaged, you must create a new identity to resolve this problem.
To create a new identity, follow these steps:

  1. Quit all applications.
  2. Hold down the Option key on the keyboard, and then click the Outlook icon in the dock. The Microsoft Database Utility will open.
    Note: You can also access the Microsoft Database Utility by opening the Application folder and then opening the Microsoft Office 2011 folder. Open the Office folder, and then double-click Microsoft Database Utility.app.
  3. Click the plus [+] sign to add a new identity, and then type a name for the new identity. For example, type New Identity.
  4. Set the newly created identity as the default. To do this, select the newly created identity, click the Action button, and then select Set as Default.
  5. Quit the Microsoft Database Utility, and then restart Outlook and see whether the problem is resolved.


If the previous steps did not resolve the issue, the Outlook database most likely is damaged beyond repair. If there are no viable backups available and there are no other sources of the data (such as another computer or a handheld device), you will have to start from scratch because the data is not recoverable. To start from scratch, you have to drag the Office 2011 Identity folder (only if there are no other identities) to the Trash, and then restart Outlook.

Note: If you didn't add the border to the shape, text box, picture, or other object in Mac Office, you can't change or remove the border for the object. Try the 'Sketched' outlineThis feature is available to only.If you're using Office 365 for Mac (version 16.28 or later), you can give a casual, hand-drawn look to shapes with the Sketched outline.Select an existing shape in your document, or draw a new one.With the shape selected, on the Shape Format tab, select Shape Outline Sketched, and then select a line width. Blue boxes around text microsoft word mac free.

*Much of article was taken from:
https://support.microsoft.com/en-us/kb/2360509

Please feel free to contact the Liberty University IT HelpDesk at 1-866-447-2869 if you need any assistance with your computer/Mac.

Outlook has suddenly stopped working. Outlook 2011 for Mac application won’t launch or start. Splash screen comes up and then disappears again.Then the program quit.
Solution 1:- (Rebuild Outlook database)
Method 1: Press and hold Option key when launching Outlook to rebuild the identity.
Method 2: Press and hold Alt key (windows) and click the Outlook icon on on the Dock (If the icon not appears on dock, Go to /Applications/Microsoft Office 2011 folder and drag the outlook file to Dock).
Microsoft database utility will appear. Now click the Rebuild button.
It will reboot Outlook database. After it finished the process, click the Done button and close the Microsoft Database utility.
Method 3: Open Applications and choose Microsoft Office 2011 folder. Then select the office folder and find Microsoft Database Utility.app. Here you can find rebuild option.
Solution 2:- (Remove Outlook preference file)
Go to ~/Library/Preferences and delete Outlook preference file (file name starts with “com.microsoft”).
Solution 3: (Nano suggested)
Open Terminal app and type the following command to delete old preferences.

Next type or paste the following command to kill the cached preferences.

Then launch Microsoft Outlook.
If the above methods doesn’t work, re-install office 2011 software.