Microsoft Outlook 2016 Mac Not Responding

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  1. Outlook 2016 Not Opening In Windows 10
  2. Outlook 2016 Will Not Open
  3. Microsoft Word 2016 Not Responding

Introduction

Step 2: Make sure Outlook isn't working on a large or long process. If you try to delete or move a large number of messages at once, Outlook can appear to hang, but really, it's working behind the scenes. Check the status bar at the bottom of the screen. Microsoft Outlook is one of the most advanced, yet complex email client software. It provides great flexibility by acting as a connectivity tool for much professional software. Oct 05, 2018 How to Fix the “Outlook not responding” error: The below-mentioned solutions work to fix issues in Outlook 2007, 2010, Outlook 2013 and Outlook 2016. Quit Outlook and all related processes through Task Manager. Mac Outlook 2016 Not Responding on Startup Hi - I'm running Mac OS 13.2 on a 2015 MBP. All of the the latest updates are in order. 'Microsoft Outlook isn't. Aug 27, 2015 Don't you hate it when Office isn't responding and causing you all kinds of issues. Learn 2 simple fixes for solving the microsoft office not responding issue. Rebuild Office 2016 For Mac Database. In Office 2011, a common way to fix this was to rebuild the Office 2011 database (also known as creating a new identity). However, Microsoft has removed this feature in Office 2016 for Mac claiming Office database rebuilds are now done automatically on Mac. Solution 2: Update Microsoft Office. Microsoft Updates provides bug fixes, features, and security improvements; so it is recommended that you install the updates from Microsoft and keep your computer up to date. After installing updates, check if Outlook behaves normally.

This article describes how to troubleshoot the following kinds of issues in Microsoft Outlook when it's used together with Office 365:

  • Outlook stops responding (hangs).
  • Outlook crashes even though you aren't actively using it.
  • Outlook crashes when you start it.

Procedure

Not

To help troubleshoot Outlook issues in an Office 365 environment, follow these steps.

Step 1: Investigate possible issues caused by add-ins

  1. Exit Outlook.

  2. Open a Run dialog box. To do this, use one of the following procedures, as appropriate to your version of Windows:

    • If you're running Windows 10, Windows 8.1, or Windows 8, press the Windows logo key+R.
    • If you're running Windows 7, click Start, type Run in the Search box, and then click Run.

  3. Type Outlook /safe, and then click OK.

  4. If the issue is fixed, click Options on the File menu, and then click Add-Ins.

  5. Select COM Add-ins, and then click Go.

  6. Click to clear all the check boxes in the list, and then click OK.

  7. Restart Outlook. If the issue doesn't occur, start adding the add-ins one at a time until the issue occurs.

Step 2: Repair Office

  1. Open Control Panel, and then click Uninstall a program.
  2. In the list of installed programs, right-click the entry for your Office installation, and then click Change, and then click Online Repair.

Step 3: Run Outlook Diagnostics

  1. Run the Outlook won't start automated diagnostics to fix the issues.

    Note

    Click Run when you're prompted by your browser.

  2. If the tool doesn't resolve the issue, go to Windows or Look to start **Microsoft Support and Recovery Assistant for Office 365 **(SaRA).

  3. On the first screen, select Outlook, and then select Next.

  4. Select any of the following options, as appropriate, and then select Next:

    • Outlook keeps hanging or freezing
    • Outlook keeps crashing with a message 'Microsoft Outlook has stopped working.'

    SaRA runs some diagnostic checks, and returns possible solutions for you to use to try to fix Outlook connectivity issues.

Step 4: Create a new Outlook profile

Note

If you ran SaRA in Step 3, and you created a new profile, you can skip all of Step 4.

  1. Open Control Panel, and then click Mail.

  2. Click Show Profiles.

  3. Select the profile that you want to remove, and then click Remove.

    Important

    Removing the profile also removes associated data files. If you're not sure whether the data files are backed up or stored on a server, do not remove the profile. Instead, go to step 4.

  4. Click Add.

  5. In the Profile Name box, type a name for the new profile.

  6. Specify the user name, the primary SMTP address, and the password. Then, click Next.

  7. You may receive the following message: Allow this website to configure **alias@domain** server settings? In this message, click to select the Don't ask me about this website again check box, and then click Allow.

  8. When you're prompted, enter your logon credentials, and then click OK.

  9. When Setup is finished, click Finish.

Step 5: Run SaRA Advanced Diagnostics before you contact Support

This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a Support engineer can review them before you make a Support call.

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  1. Click Outlook Advanced Diagnostics.
  2. Click Run when you are prompted by your browser.

More information

For more info about command-line switches that are used together with Outlook, go to Command-line switches for Microsoft Office products.

Still need help? Go to Microsoft Community.

Is your Outlook giving you a ‘Not responding’ error or does it freeze when sending an email? Such problems do occur at times and there are multiple reasons for this to happen. In this blog post, we discuss some effective solutions to resolve this error.

But before we proceed, there are some simple things you can verify to make sure that isn’t causing the error. For instance, make sure that no dialogue box is open. Secondly, make sure Outlook is not working on a large process like deleting a number of emails etc. These things though very basic can cause the error at times. Once you’re sure of that, proceed with the steps below.

Solution 1: Use Outlook’s safe mode

Safe mode in Outlook opens without extensions and with a minimum set of features. This mode is helpful to troubleshoot issues.

  1. Click on the Start button and type ‘exe /safe’
  2. Hit Enter and this will open Outlook in safe mode
  3. Then close Outlook that was opened in safe mode and open it the usual way

If you’re Outlook still continues to produce the error or freeze, move on to the next step.

Solution 2: Update Microsoft Office

Microsoft Updates provides bug fixes, features, and security improvements; so it is recommended that you install the updates from Microsoft and keep your computer up to date.

After installing updates, check if Outlook behaves normally. If the error still persists, check if your Office program has issues and needs repair.

Solution 3: Repair Microsoft Office

Issues with Office can also produce errors or cause problems such as freezes. In that case, try repairing Office using the steps below:

  1. Click on Windows + X and select Control Panel
  2. Select Programs & Features
  3. Look for your version of Microsoft Office and click Change
  4. Then click Quick Repair > Repair

As a final step, restart your computer and see if Outlook works fine. If you still have issues, proceed to the next step.

Solution 4: Repair PST files

Outlook 2016 Not Opening In Windows 10

Corruption in Outlook data files is one of the major factors for issues with Outlook. If the data file is corrupted, it can be repaired using a built-in tool called Scanpst.exe.

To repair the file, all you have to do is search for Scanpst.exe in File Explorer and open it. Then select the PST data file (Open Outlook > File > Info tab > Account Settings > Account Settings > Data files to find the location of the file). Click on Repair and your file will be repaired.

Outlook 2016 Will Not Open

Scanpst is known to resolve many kinds of corruption issues but not all of them. Secondly, if the data file is too large, you may encounter Scanpst not responding issues. To overcome these drawbacks professional tools such as Remo Repair PST are very useful. It can solve PST corruption issues without affecting your original PST file. Once the file is repaired, you can easily recover all Outlook attributes like emails, calendars, contacts, etc.

Conclusion

Microsoft Word 2016 Not Responding

If none of the methods help solve Outlook problems, you can try creating a new Outlook profile. Many users have reported having found this solution helpful. We hope one of these solutions described in the article helps you resolve the error.