Microsoft Office Has Disappeared From My Mac

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Microsoft Office Has Disappeared From My Mac 4,6/5 1140 reviews

Sep 17, 2018 My Microsoft Office (for Mac) has vanished. Technician's Assistant: Which Microsoft product do you have? MS Office for Mac, plus bundled programs Word Excell etc. Files that were written in Office etc are no longer accessible, and MS Word etc is not listed on my Apps listing. Make sure your Mac has a working internet connection, then: Update Mac OS X. Open the App store and click on the Updates button. Install the updates. After, in any Office application go to the Help menu and choose Check for Updates to launch the AutoUpdate app. Let AutoUpdate install updates. To open Office applications faster, pin them to your Start screen or the taskbar on your desktop. Right-click each application’s name and choose either Pin to Start or Pin to Taskbar. Or you can use this Pin Microsoft Office programs to the taskbar troubleshooter to quickly pin the applications to the taskbar. Skype for Business icon has disappeared from Outlook web app Hello, everyone! I use Office 365 web apps frequently when I'm not in the office—I can't install full versions of Outlook, Excel, etc. On my personal computer (not Windows or Mac). Nov 11, 2011  Microsoft Office 2010 icons have disappeared on my new computer. What happened, and how can I fix it? - Answered by a verified Microsoft Office Technician. Jul 15, 2016 My email icon has disappeared, Microsoft office, I haven't, no thanks - Answered by a verified Microsoft Office Technician We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

One or more toolbars are missing and cannot be added in Microsoft Excel for Mac.

Microsoft office has disappeared from my mac computer

Cause

There are two possible causes of this behavior:

  • The oval button in the upper-right corner of the document was clicked. This button 'toggles' the display of toolbars on and off.
  • There is an issue with Excel preferences.

Resolution

To resolve this issue, use the following methods in order.

Method 1: Make sure that toolbar display is not turned off

  1. In the upper-right corner of the Excel window, click the oval button.

    Note

    When this button is clicked, the toolbars are hidden (in any Microsoft Office for Mac application). A second click causes the toolbars to be displayed.

  2. If the toolbars reappear, quit Excel, and then restart Excel to make sure that the appropriate toolbars are displayed.

If Method 1 did not resolve the problem, try Method 2.

Method 2: Remove the Excel preferences

Step 1: Quit all applications

To quit active applications, follow these steps:

  1. On the Apple menu, click Force Quit.
  2. Select an application in the 'Force Quit Applications' window.
  3. Click Force Quit.
  4. Repeate the previous steps until you quit all active applications.

Warning

When an application is force quit, any unsaved changes to open documents are not saved.

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Step 2: Remove the Excel Preferences

To remove the Excel preferences, follow these steps.

  1. Quit all Microsoft Office for Mac applications.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open the Preferences folder. Click View, click Arrange by, and then select Name.

  5. Look for a file that is named com.microsoft.Excel.plist.

  6. If you locate the file, drag the file to the desktop. If you cannot locate the file, the application is using the default preferences.

  7. If you locate the file and move it to the desktop, start Excel, and check whether the problem still occurs. If the problem still occurs, quit Excel, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Excel.plist file to the trash.

  8. Quit all Office for Mac applications.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open the Preferences folder.

  12. Open the Microsoft Folder.

  13. Look for a file that is named com.microsoft.Excel.prefs.plist.

  14. If you locate the file, move it to the desktop. If cannot locate the file, the application is using the default preferences.

  15. If you locate the file and move it to the desktop, start Excel, and then check whether the problem still occurs. If the problem still occurs, quit Excel, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Excel.prefs.plist file to the trash.

  16. Close all Office applications.

  17. On the Go menu, click Home.

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  18. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  19. Open the Preferences folder.

  20. Open the Microsoft Folder.

  21. Open the Office 2008 or Office 2011 folder.

  22. Look for a file that is named Excel Toolbars (12) or Microsoft Excel Toolbars.

  23. If you locate the file, move it to the desktop. If you cannot locate the file, the application is using the default preferences.

If you locate the file and move it to the desktop, start Excel, and check whether the problem still occurs. If the problem still occurs, quit Excel, and restore the file to its original location. If the problem seems to be resolved, you can move the Excel Toolbars (12) file or the Microsoft Excel Toolbars to the trash.

Note

If the problem still occurs after you follow these steps, the problem is not related to these files. If the problem no longer occurs, one of these files was causing the problem. If this is the case, restore the files to their original location one at a time. Test the application after you restore each file. Continue to do this until the problem occurs again. When the problem recurs, you can then assume that it is caused by the last file that you restored. Drag that file to the trash.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

While using Word for Mac one or more Toolbars are missing and cannot be added.

Cause

This behavior can be caused by one of these things:

  • The oval button in the upper-right corner of the document was clicked. This button 'toggles' display of toolbars on and off.
  • There is an issue with the Normal template in Word.
  • The toolbars or menus are modified.

Resolution

To resolve this problem, try the following methods.

Method 1: Make sure that tool bar display is not turned off

  1. In the upper-right corner of the window click the oval button.

    Note

    When this button is clicked, it hides all the toolbars. A second click causes the toolbars to be displayed.

  2. If the toolbars reappear, quit, and then restart Word to make sure that the appropriate toolbars are displayed.

If Method 1 did not resolve the problem, try Method 2.

Method 2: Reset the toolbars and menus in Word

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You can reset the toolbars and menus in the Customize Toolbars and Menus option, any saved customization is removed, and all settings are reverted to the original default settings.

  1. Open Word.
  2. Go to View in the menu.
  3. Choose Toolbars.
  4. Select Customize Toolbars and Menus.
  5. Select Toolbars and Menus in the top of the Customize Toolbars and Menus window.
  6. Select the item in the list you want to reset (Menu Bar, Standard, Formatting).
  7. Click Reset.
  8. Click OK when getting prompt: 'Are you sure you want to reset the changes made..'
  9. Click OK.

Microsoft Office Disappeared From Computer

Note

When View is missing from the menu, then you can also Control Click the Standard Toolbar and go to Customize Toolbars and Menus here.

If Method 2 did not resolve the problem, try Method 3.

Method 3: Create a new Normal template Note

When a new Normal template is created, any saved customization is removed, and all settings are reverted to the original default settings.

Step 1: Quit all programs

To quit active applications, follow these steps:

  1. On the Apple menu, click Force Quit.

  2. Select an application in the 'Force Quit Applications' window.

  3. Click Force Quit.

  4. Repeat the previous steps until you quit all active applications.

Warning

When an application is force quit, any unsaved changes to open documents are not saved.

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When you are finished, click the red button in the upper-left corner and proceed to Step 2.

Step 2: Word 2008 and 2011: Move the Normal.dotm template file to the Trash

Microsoft Office Has Disappeared From My Mac Computer

  1. Quit all Microsoft Office applications.
  2. On the Go menu, click Home.
  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Select the Application Support folder.
  5. Select the Microsoft folder.
  6. Open the Office folder.
  7. Open the User Templates folder.
  8. Move Normal.dotm to the Trash.
  9. Start Word, a new Normal.dotm template will be created when you choose Quit Word in the Word menu.

Note

When you had Word 2004 on your Mac previously and you now have Word 2008 or Word 2011, also check if the Word 2004 Normal file is present on the system, if so, trash this Normal template file as well.

Step 3: Word 2004: Move the Normal template file to the Trash

  1. Quit all Microsoft Office applications.
  2. On the Go menu, click Home.
  3. Select the Documents folder.
  4. Select the **Microsoft User Data **folder.
  5. Move Normal to the Trash.
  6. Start Word, a new Normal template will be created when you choose Quit Word in the Word menu.